AI at the heart of your patient journey
Offer instant medical assistance (clinic FAQs, waiting times, access, documents) and online appointment booking. The AI agent collects preliminary information, routes patients to the right department, and reduces administrative workload, available 24/7 in multiple languages.
The challenges healthcare providers face today
High volumes of calls and emails, repetitive FAQs, fragmented appointment booking, and incomplete records. Godia.ai streamlines the patient journey, supports the front desk, and reduces administrative workload.
Patient FAQs overwhelming the front desk
Opening hours, directions, specialties, prescriptions, reimbursements, wait times… Without instant answers, patients call back, switch to Doctolib, or give up.
Appointments and follow-ups aren’t automated
Back-and-forth by phone/email, missed messages, no-shows. No 24/7 booking or smart reminders → wasted time and empty slots.
Incomplete records & data entry errors
Visit reasons, medical history, ID/insurance documents, GDPR consents… Teams end up fixing files instead of caring for patients.
Limited availability outside office hours
Evenings and weekends, questions keep coming. Without an AI agent, the relationship stops right when interest is highest.
How Godia.ai transforms your healthcare organization
From the first question to post-visit follow-up, Godia.ai automates every step of the patient journey to speed up care delivery and lighten your teams’ workload.
Clear medical FAQs & patient journey guidance
Opening hours, directions, specialties, wait times, a lost prescription… The front desk gets overloaded with recurring questions, and patients give up or call back.
A healthcare AI agent that answers instantly (FR/EN/DE/LB), routes patients to the right service (GP, specialist, imaging…), shares directions, required documents, and helpful links.
24/7 appointment booking with reminders
Bookings handled by phone/email, back-and-forth, and frequent no-shows.
Integrated booking: choose practitioner, reason for visit, time slot; instant confirmation, automated reminders (email/SMS), and calendar sync.
Clear pricing, reimbursements & third-party payment
Unclear costs, insurance coverage, and required documents → hesitation and drop-offs.
Simple explanations for procedure pricing, coverage, pre-visit estimates, insurance documents, and timelines.
Pre-admission & complete records (GDPR)
Medical history, allergies, consents, ID/insurance: errors and missing info slow down patient intake.
Guided data collection before the appointment, completeness checks, D-1 reminders for missing documents, and contextual GDPR consents.
Request triage & routing
All messages land in the same inbox and must be manually redistributed.
AI categorizes requests (perceived urgency, admin, prescription, follow-up) and routes them to the right queue, with human handoff when needed.
Front-desk analytics & quality management
Limited visibility into peak times, common request types, response time, and appointment conversion.
Dashboard: recurring topics, peak hours, conversion by channel, no-show drivers, and perceived satisfaction.
See Godia.ai in action
Front desk, appointments, pre-admission, insurance, triage… 55 languages supported. Discover how AI turns every visit into qualified care.
An all-in-one platform for your healthcare organization
Built for front desks, medical admin teams, and care leadership: instant answers, appointment booking, integrations, and analytics — without changing your stack.
AI Healthcare Assistant
A virtual agent for hospitals, clinics, and practices: it answers patient questions, prepares visits (pre-admission, checklists), routes requests, and triggers the right actions 24/7.
Multilingual for patients & families
Instant responses in 55+ languages to inform patients, caregivers, and visitors — ideal for international or cross-border audiences.
Medical & calendar integrations
Connect to your calendars and forms, plus webhooks/APIs to your existing systems (HIS/EHR). Automated reminders stay in sync.
Ultra-fast responses
Near-instant average response time to absorb peak demand (vaccination campaigns, winter season) and reduce front-desk workload.
AI Analytics Agent
Ask the analytics agent in plain language: how many requests today, top topics, trends by department — custom insights and on-demand exports.
Security & compliance
GDPR-compliant, encrypted data, and EU hosting. Access controls and consent management, logging, and sensitive data masking.
Measurable results for your teams and your patients
Observed on average within the first 30 days after deploying the AI agent.
Qualified patient requests
Reason triage (consultation, prescription renewal, test results), pre-intake and document collection (prescription, health card) — fewer back-and-forths for the front desk.
Appointments confirmed at D-1
24/7 scheduling, automated SMS/email reminders, document handling and pre-visit instructions directly in the chat.
Time to first patient contact
Instant routing (urgent/non-urgent), protocols, checklists, and handoff to the right service to speed up the first meaningful contact.
Patient satisfaction (CSAT)
Instant answers on availability, exam preparation, admin documents, and follow-up — in 55 languages, 24/7.
A paced rollout
Private practice, clinic, hospital, or health network: we match the pace to your constraints (systems, compliance, resources) without disrupting operations.
Medical assessment & scoping
Gathering patient journeys (appointment booking, admissions, imaging, lab), patient FAQ, on-the-ground constraints, and mapping existing tools.
Configuration & compliance
Business configuration (specialties, exams, pre-visit instructions), security rules, and compliant messaging aligned with your quality policy.
Integrations & pilots
Connection to your calendars (Outlook/Google/Doctolib), information systems (HIS, RIS, LIS, patient CRM), messaging, and channels (web, WhatsApp, email).
Rollout & continuous improvement
Performance monitoring, conversation reviews, journey optimization, and gradual expansion to additional services.
Frequently asked questions
Everything you need to know about Godia.ai for healthcare
Ready to transform your healthcare facility ?
Reduce repetitive calls, streamline patient journeys, and clearly inform patients before their visit. Gradual go-live by department, aligned with your priorities.