Your calls. Always answered.
GodiaVoicegivesyourAIagentavoice:spokenconversationsonyourwebsiteandonyourphoneline.Itanswersinyourcompany'sname,takesdownrequestsandhandsovertoyourteamwhenneeded.
- Keep your own number
- Five languages on the phone
- Hosted in Europe
The phone rings. Your team is already busy.
A client meeting, a job on site, a lunch break, a weekday evening: calls rarely come at the right time. And every unanswered call is a request left waiting.
Calls come at the wrong time
Your team is with a customer, on the road or already gone. The caller reaches voicemail and calls someone else.
Messages get lost along the way
A misspelled name, an incomplete number, a message that never reaches the right person.
Some visitors prefer to talk
On the move, hands full or simply more at ease speaking: for them, talking is easier than typing.
A call comes in. The assistant takes care of it.
Your usual number stays the same. Depending on your settings, the call rings at your end first or goes straight to the assistant.
- 1Step 1
Forwarding
Your phone provider forwards the call to your Godia line: every call, or only when unanswered, busy or after hours.
- 2Step 2
The greeting
The assistant says it is an artificial intelligence, then gives your company name and your welcome message.
- 3Step 3
The answer
It answers with your company's information, in the caller's language among its five, in short sentences, like a receptionist.
- 4Step 4
The follow‑up
It takes down the request and sends it to your team, or connects the caller to the right department. After saying goodbye, it hangs up politely.
One call. From hello to email.
Here is how a typical call unfolds, with the fixed sentences the assistant uses to introduce itself and have a request confirmed.
Call transcript
- AI assistant : Hello, you are speaking with an artificial intelligence. You have reached Garage du Centre. This conversation is transcribed to handle your request. How can I help you?
- AI assistant : Vous pouvez aussi parler français.
- Caller : Hello, my garage door won't close anymore. I'd like a call back for a quote.
- AI assistant : I'll note your request for the team. What name should I put it under, please?
- Caller : Paul Martin, in Mamer.
- AI assistant : I am passing on to the team the request from Paul Martin: a quote for a garage door that won't close, in Mamer. The team will have your number ending in 04, 17. Shall I send it?
- Caller : Yes, that's perfect.
- AI assistant : It has been passed on to our team. Is there anything else I can help you with?
- Caller : No thanks, goodbye.
- AI assistant : Goodbye, have a nice day.
- Call ended · Request sent by e‑mail
New request received by phone
- Name : Paul Martin
- Call back on : +44 7700 900417
- Request : A quote for a garage door that won't close
- Location : Mamer
- The caller confirmed these details before they were sent.
- The transcribed conversation is available in your portal.
- No audio recording is kept.
- The caller confirmed these details before they were sent.
- The transcribed conversation is available in your portal.
- No audio recording is kept.
Every request noted. Every detail confirmed.
When the caller wants to leave a message, the assistant takes the request like a good front desk: it notes, reads back, sends.
Everything needed to call back
Name, subject, location, callback number and, if the caller wishes, their email address: your team gets what it needs to get back to the caller.
Read back before sending
The assistant reads the request and contact details back to the caller, and sends it only once they agree.
Contact details read back
The number comes from the call itself, the keypad or the caller's voice, and the assistant reads it back for confirmation. An email address is spelled out letter by letter, then read back. A number or an address given by voice arrives marked "to be checked".
To the right recipient
Each department can receive its requests at its own email address. Other requests go to your general addresses.
Everything stays in your portal
Each request remains available for up to 30 days in your portal, and the call transcript joins your history.
The assistant picks up. Your team stays in control.
You list your departments and the people to reach, with their days and hours. The assistant always knows who can be reached during their hours.
Connection on request
When the caller wants to speak to someone, the assistant connects them to the right department, if it can be reached at that moment.
Your team answers first
Optionally, the call rings at your end first, and the assistant takes over if nobody answers or the line is busy.
A follow‑up if nobody answers
If the department does not answer, the assistant takes the call back and notes the request.
Your hours, your rules
Outside your opening hours, callers hear your information message or are transferred to your on‑call number, public holidays included. During holidays and closures, the assistant says you are closed and takes requests.
It answers in your language. It carries on in theirs.
On the phone, the assistant speaks French, English, German, Portuguese and Spanish. It opens the call in the language you choose, then follows the caller's language.
« Bonjour, vous parlez avec une intelligence artificielle. »
Five languages on the phone
French, English, German, Portuguese and Spanish, with a dedicated voice for each language.
An answer for everyone
For any other language, it says so politely and offers to continue in one of its own.
And 55 languages in writing
On your website, your agent keeps answering in writing in 55 languages.
Keep your number. Set everything up in your portal.
Your number, your phone provider, your phones: everything stays as it is. A simple call forward links your usual number to your Godia line.
- 1
Your Godia line
Godia provides your line. Its number is added in the Phone tab of your portal, and the line goes live after verification.
- 2
Forwarding, step by step
The portal gives you the codes to dial on your mobile, plus dedicated help for your landline.
- 3
Your settings
Hours, welcome message, voice, departments to reach, request email addresses: you set everything yourself, and the assistant applies it within 30 seconds.
- 4
One switch
Turn the line on once forwarding is set up. Pause it at any time, in one tap.
Godia Voice is an option of your subscription: our team activates it for your agent, you set up the rest.
An AI that introduces itself. Data hosted in Europe.
Your callers always know who they are talking to, and you always know what is kept.
Transparent from the first sentence
The AI announcement opens every call the assistant answers. This part of the greeting is fixed, your message comes right after.
Godia keeps no audio
Godia keeps no audio recording. On your website as on the phone, only the transcript joins your history, like a written conversation.
A minimal call log
The call log shows the outcome of each call. Only the contact details confirmed by the caller go with their request.
Hosted in Europe
Your conversations and requests are hosted in Europe, in a space reserved for your company. You can also choose to have them deleted automatically.
You decide what it says
Your instructions set its role and tone. It relies on your company's information and leaves any medical advice to healthcare professionals.
112 in an emergency
If someone is in danger, the assistant immediately asks them to call 112.
The questions we get asked about voice.
Ready to answer every call?
Discover Godia Voice on your real cases: your greeting, your hours, your departments. You hear it before you turn it on.
- No commitment
- Demo on your use cases
- Reply within 24 h